S & C Thermofluids

Privacy Policy

S & C Thermofluids > Privacy Policy

Privacy Policy

S & C Thermofluids Ltd

Last updated: 2026

1. Introduction

S & C Thermofluids Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

  • Visit our website
  • Contact us
  • Engage our services
  • Use our software or facilities
  • Apply for employment

2. Data Controller

Data Controller:
S & C Thermofluids Ltd
The Old Tannery
Kelston
Bath
BA1 9AN
United Kingdom

Email: tony.smith@thermofluids.co.uk
Company number: 2030221

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Contact and Business Information

  • Name
  • Job title
  • Company name
  • Email address
  • Telephone number
  • Postal address

b) Technical and Usage Data

  • IP address
  • Browser type and version
  • Device and operating system
  • Website usage data

c) Communications

  • Emails and correspondence
  • Enquiry details
  • Meeting notes and technical discussions

d) Recruitment Data (where applicable)

  • CVs and application details
  • Employment history
  • Qualifications

We do not intentionally collect special category data unless legally required or explicitly provided by you.

4. How We Use Your Data

We process personal data for the following purposes:

  • Responding to enquiries and correspondence
  • Providing engineering, consultancy, testing, and software services
  • Managing client relationships and contracts
  • Issuing quotations, invoices, and payments
  • Operating and securing our website and systems
  • Recruitment and staffing
  • Legal, regulatory, and insurance compliance

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Contractual necessity – to perform or enter into a contract
  • Legitimate interests – for business operations, security, and communications
  • Legal obligation – compliance with laws and regulations
  • Consent – where explicitly obtained (e.g. cookies, marketing communications)

6. Data Sharing

We do not sell personal data.

We may share data with trusted third parties where necessary, including:

  • IT and hosting providers
  • Professional advisers (legal, accounting, insurance)
  • Regulators or authorities where required by law

All third parties are required to maintain appropriate confidentiality and security measures.

7. International Transfers

We primarily store and process data within the UK. Where data is transferred outside the UK, appropriate safeguards will be in place in accordance with UK GDPR.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual, and accounting obligations.

Retention periods vary depending on the nature of the data and relationship.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of data
  • Restrict processing
  • Object to processing
  • Data portability (where applicable)
  • Withdraw consent at any time

Requests should be made in writing to:
tony.smith@thermofluids.co.uk

10. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

11. Complaints

If you believe your data protection rights have been infringed, you may complain to the UK Information Commissioner’s Office (ICO):

https://www.ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website.

Cookie Policy

S & C Thermofluids Ltd

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly and improve user experience.

2. Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled.

Examples:

  • Security and session management
  • Page navigation

b) Analytical / Performance Cookies

These cookies help us understand how visitors use our website, allowing us to improve performance and content.

Examples:

  • Page visits
  • Traffic sources
  • Anonymous usage statistics

c) Functional Cookies

These remember preferences and settings to improve usability.

3. Cookies We Do Not Use

We do not use:

  • Advertising cookies
  • Behavioural profiling cookies
  • Third-party marketing trackers

4. Cookie Consent

Where required by law, we will request your consent before placing non-essential cookies on your device. You may withdraw or amend consent at any time.

5. Managing Cookies

You can control and delete cookies through your browser settings. Disabling cookies may affect website functionality.

Browser guidance:

  • Chrome
  • Safari
  • Firefox
  • Edge

6. Third-Party Cookies

Some embedded content or services may set third-party cookies. We do not control these cookies and recommend reviewing the relevant third-party policies.

7. Contact

For questions regarding cookies or data protection:

S & C Thermofluids Ltd
Email: tony.smith@thermofluids.co.uk